Shop with confidence. Every order on TaggaDeal is covered, no matter which shop you buy from.
Your item never arrived
If your order hasn’t arrived by the estimated delivery date, report it from your order page. If the seller can’t show tracking that proves delivery, you get your money back.
Your item isn’t what you ordered
Damaged, defective, the wrong item, or not as described? Tell us within 30 days of delivery. You’ll get a refund or replacement, and you won’t pay for return shipping.
We step in if a seller doesn’t
If a seller doesn’t respond within 3 business days, misses a refund, or you can’t agree on a fix, email customerservices@taggadeal.com with your order number. We’ll review the order, and if the seller is at fault, we’ll make sure you’re refunded.
How to get help
- Sign in and go to My Account > Orders.
- Open the order and contact the seller. Photos help if an item is damaged or not as described.
- No answer in 3 business days? Email us and we’ll take it from there.
Full details, including change-of-mind returns and items that can’t be returned, are in our Returns & Refunds Policy.
